· Situation Assessment
· Preparing to Negotiate
· Managing the Negotiation
· Diagnosing Conflict
· Creating Flexibility and Options
· Creating Durable Agreements
*NOTE: Course now OPEN to members of the general public.
*NOTE: Course now AVAILABLE to the General Public. AK DEC Members and Guests, Contact NWETC for pricing [email protected]
This dynamic, hands-on workshop gives attendees an understanding of effective ways to deal with difficult situations and difficult people. Discussions, exercises, lectures, and mock negotiation make this workshop interactive, fun, and productive, and provide extensive practice with skills that can be applied immediately.
Attendees will learn collaborative negotiations skills that will allow them to look out for their own interests and preserve positive working relationships to use in the future. Participants will learn how to turn negotiations that contain conflict into a more positive dynamic of collaborative problem-solving.
This workshop is distinguished by its focus on how participants can simultaneously advocate for their interests while consciously diagnosing and managing the conflict that surrounds their issue. Conflict gets in the way of collaborative negotiations, and adding these conflict management skills to any negotiator or facilitator’s tool kit can increase the chances of success.
The principles covered are a combination of interest-based bargaining (win-win negotiations) with the skills mediators use for getting people to resolve disputes. It is built on the proven premise that negotiations and conflicts involve multiple dimensions of interests. Attendees will learn easily applied principles and a straightforward model to plan and engage in negotiations effectively, even when there is conflict.
• Suspend judgment and diagnose what is causing conflict
"Most people like myself prior to the class know the informal ways of negotiating, with the course you learn formal ideas on the subject." Sisay A. November 2015
"This was a great class. the best part was the role playing and follow up after...I really feel like I am walking away with new, incredibly valuable skills." A. Childs, May 2014
• Professionals who are trusted to work independently resolving challenging, non-routine situations,
Continuing Education Units: 1.30 CEUs
About the Instructor
Mike Fraidenburg designs and delivers facilitation services ranging in format from small technical and task-oriented workgroups to large-audience conferences. He has extensive experience facilitating science intensive issues and, as a certified mediator, using interest-based bargaining techniques to create consensus in his facilitations. His facilitation experience includes international scientific review panels, discovery and coordination meetings of regional groups (e.g., data managers, programmers, statisticians), and program evaluations and strategic planning. Mike has been facilitating online meetings to collect citizen participation input, create consensus opinions of advisory groups, conduct strategic and operational planning, and for training other facilitators in online facilitation techniques.
What to Bring
Pen or pencil to take notes and paper if you do not want to write in your manual. Lunch will be on your own but drinks and snacks will be provided each day.
In order to guarantee a space in a course, the tuition must be paid in full TWO WEEKS before the first day of the course by either check or credit card. State and government agencies paying with a purchase order are allowed payment under the two-week time frame if a copy of the purchase order is received by NWETC.
If You Need to Cancel
*Please note that attendee replacement is welcome at any time
To request disability accommodations, please contact us at [email protected] or 425-270-3274 at least 30 days prior to the event.
Click the date of the course you would like to register for
*Reduced tuition available to employees of Native American tribes, nonprofits, and government agencies; students; and NAEP members.
If you have any trouble registering please call (425) 270-3274 ext 103
Please wait to receive a course confirmation email, roughly one month prior to the class, before making any travel arrangements. Please review what to bring!
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